VidaPay Supports a Complete
End-to-End Wireless Ecosystem
Device Strategy &
Procurement
Our top-notch device ordering team offers a one-stop-shop for branded and unlocked devices, SIMs, and accessories. Our proprietary tools streamline order management and procurement, enabling retailers to manage purchases from initial order to activation, access all device purchases, view eligible rebates, and track commission payouts.
Commission
Management
Our leading commission management platform we offer real-time commission reconciliation for retailers. Our proprietary engine (Instant Spiff™) calculates and pays total commissions instantly at activation, providing upfront funding to protect cash flow.
Forward Logistics
Our dedicated warehouse in Dublin, Ohio, USA is a full-service offering which includes order fulfillment (within one business day), RMA/reverse logistics, device kitting, inspection, R2-certified reconditioning, and more.
Activation & Top-Up
Our exclusive dealer portal is able to provide a customized experience owned by the carrier with custom offerings including activation, handset rebate payouts and commission processing.
Reverse Logistics
Our convenient RMA and return support facility is able to receive handset returns for all devices purchased through the VidaPay Marketplace.
Payments & Billing
Our proprietary commission management platform helps carriers can manage wireless payments and incentives for their dealer community in real time! It’s wireless payments and incentives platform in-a-box!
Dealer Support & Reporting
The best dedicated dealer support with agents available 7 days a week to resolve issues, provide training, and get status updates for a wide range of services:
- Activation or Payment Statuses
- Commission Payments and Reconciliation
- Carrier Escalations
- Order Tracking and RMA
- And much more!
