All-in-One Solution for Wireless Retail
VidaPay is a proprietary, cloud-based portal helping carriers mitigate risk and increase sales, instantly!
Top Carriers Worldwide Trust VidaPay
The Proprietary Platform – Plug and Play!
Instant Spiff™
Incentive Management
Instant Spiff streamlines business processes for independent retailers by enabling real-time prepaid airtime payments and the establishment of prepaid funded accounts used to purchase goods and services for prepaid and pay-as-you-go wireless offerings, including international prepaid, while delivering instant, transparent incentive tracking at the point of sale. Retailers gain clear revenue visibility, faster payouts, and simplified account management, while enterprise partners can analyze sales performance and adjust incentives to meet specific market and customer needs.
Each Tool Delivers a Guided Experience, End-to-End
Supporting a Complete End-to-End Wireless Ecosystem
Device Strategy & Procurement
With our top-notch device ordering team, we offer a one-stop-shop for branded and unlocked devices, SIMs, and accessories. Our proprietary tools streamline order management and procurement, enabling retailers to manage purchases from initial order to activation, access all device purchases, view eligible rebates, and track commission payouts.
Commission Management
With our leading commission management platform we offer real-time commission reconciliation for retailers. Our proprietary engine Instant Spiff™ calculates and pays total commissions instantly at activation, providing upfront funding to protect cash flow.
Forward Logistics
With our dedicated warehouse in Dublin, Ohio, USA our full-service offerings include order fulfillment (within one business day), RMA/reverse logistics, device kitting, inspection, R2-certified reconditioning, and more.
Activation & Top-Up
With our exclusive dealer portal we are able to provide a customized experience owned by the carrier with custom offerings including activation, handset rebate payouts and commission processing.
Reverse Logistics
With our RMA and return support, our facility is able to receive handset returns for all devices purchased through the VidaPay Marketplace.
Payments & Billing
With our proprietary commission management platform, carriers can manage wireless payments, bill payment transactions, and dealer incentives in real time across their retail community. The platform supports electronic payment processing, bill payment and remittance services, and transparent incentive management, all in one solution. It’s a complete wireless payments and incentives platform in a box.
Dealer Support & Reporting
With the best, dedicated dealer support, our agents are available 7 days a week to resolve issues, provide training, and get status updates for a wide range of services:
- Activation or Payment Statuses
- Commission Payments and Reconciliation
- Carrier Escalations
- Order Tracking and RMA
- And much more!
Supporting the indirect channel for over 15 years!
Hear from those who know us best!
At Total Wireless, our focus has always been on empowering our partners with the tools and systems they need to succeed. VidaPay’s commitment to creating tailored solutions for the channel aligns perfectly with our systems strategy. Their dedication to providing comprehensive training ensures our partners are well-equipped to utilize these tools effectively. By building the right tools and integrating seamlessly with our processes, VidaPay enables our partners to deliver exceptional service and drive growth across the board.
Working with the VidaPay Program Marketing team has been instrumental in enhancing our dealer communications and ensuring the smooth execution of day-to-day program changes at Total Wireless. Their dedication to managing contests, updating product features, and improving reporting efficiency has made a significant impact on our operations. This process helps keep our dealers better informed and in the know, enabling them to provide top-notch service. VidaPay’s proactive approach and attention to detail allow us to better serve our dealers and continuously improve our program’s effectiveness.
VidaPay has been a crucial partner in expanding and strengthening the Verizon Prepaid brand and platform. Their commitment to delivering seamless payment solutions and innovative promotional strategies has significantly contributed to our growth. By working together, we've been able to reach more customers and offer them the reliable, flexible services they need. VidaPay’s dedication to connecting the under-served with premium services aligns perfectly with our mission, and we're excited to continue this partnership as we grow the Verizon Prepaid offering even further.
What retailers are saying…
VidaPay's service is incredibly fast and reliable—within minutes, I was set up and ready to go. Their quick response times and next-day delivery make them a standout, ensuring I can always meet my customers' needs promptly.
Working with VidaPay has been a game-changer—they've become part of our family. Their support and great plans have been crucial to our success, and we deeply appreciate everything they've done to help us.
I remember the early days of selling Simple Mobile and NetTen, spending hours on customer service for something like a number change. Now, with the VidaPay dealer portal, it's so much easier, and the increased traffic in the last few years shows how far we've come.
Simple Mobile offers the best rebate deal in the market—rebates are instant upon device activation thanks to VidaPay’s Instant Spiff. This quick turnaround makes it much easier for dealers to reinvest and keep the money flowing, unlike other carriers where it takes weeks to see a return.
I've never had an issue with VidaPay. They are always there to help, stepping in when I need guidance. Thanks to their support, I've come a long way since my first day. The system is straightforward and easy to learn.
VidaPay is very smooth and a reliable platform for payments.
I love VidaPay! They run some exciting contests which help me run my business enabling me to reinvest it into the business to drive more revenue. It’s a great partnership!