All-in-One Solution for Wireless Retail

VidaPay is a proprietary, cloud-based portal helping carriers mitigate risk and increase sales, instantly!

Top Carriers Worldwide Trust VidaPay

The Proprietary Platform – Plug and Play!

Incentive Management

Instant Spiff™
Incentive Management

Instant Spiff streamlines business processes for independent retailers, boosting sales and profitability. Our advanced incentive management allows real-time customer account management and transparent revenue tracking. Enterprise partners can also analyze sales and adjust incentives to meet specific market needs.

incentive-management
Marketplace
POS Integration
Logistics

Each Tool Delivers a Guided Experience, End-to-End

Simple, Easy
Quick Start

Enter any IMEI, SIM, or MIN to get started. We’ll pull any relevant data and tailor the next steps based on your inputs.

Tailored for
Multi-Line

View and manage multiple lines in a dashboard-like view. Account management is easy, convenient, and secure.

VAS
Built In

The refresh still supports the latest programs and features launching this year and early next (e.g. Device Protection and FWA).

Checkout with confidence

Moving from mom and pop to a multi-store model requires a consolidation of tools, additional business controls, and a more bespoke approach.

And other tools including:

  • Auto Pay
  • Smart Pay
  • SIM Change
  • IMEI Change
  • MIN Change
  • PIN Activation/Redemption

 

  • RTR Void
  • Outage Check/Alerts
  • NPFR
  • Device Protection
  • Fixed Wireless Access
  • Device Financing

Supporting a Complete End-to-End Wireless Ecosystem

Device Strategy & Procurement

With our top-notch device ordering team, we offer a one-stop-shop for branded and unlocked devices, SIMs, and accessories. Our proprietary tools streamline order management and procurement, enabling retailers to manage purchases from initial order to activation, access all device purchases, view eligible rebates, and track commission payouts.

Commission Management

With our leading commission management platform we offer real-time commission reconciliation for retailers. Our proprietary engine Instant Spiff™ calculates and pays total commissions instantly at activation, providing upfront funding to protect cash flow.

Forward Logistics

With our dedicated warehouse in Dublin, Ohio, USA our full-service offerings include order fulfillment (within one business day), RMA/reverse logistics, device kitting, inspection, R2-certified reconditioning, and more.

Activation & Top-Up

With our exclusive dealer portal we are able to provide a customized experience owned by the carrier with custom offerings including activation, handset rebate payouts and commission processing.

Reverse Logistics

With our RMA and return support, our facility is able to receive handset returns for all devices purchased through the VidaPay Marketplace.

Payments & Billing

With our proprietary commission management platform carriers can manage wireless payments and incentives for their dealer community in real time! It’s wireless payments and incentives platform in-a-box!

Dealer Support & Reporting

With the best, dedicated dealer support, our agents are available 7 days a week to resolve issues, provide training, and get status updates for a wide range of services:

  • Activation or Payment Statuses
  • Commission Payments and Reconciliation
  • Carrier Escalations
  • Order Tracking and RMA
  • And much more!

Supporting the indirect channel for over 15 years!

What retailers are saying…


VidaPay's service is incredibly fast and reliable—within minutes, I was set up and ready to go. Their quick response times and next-day delivery make them a standout, ensuring I can always meet my customers' needs promptly.
Thaer Tadros, ABC Wireless
Chicago, Illinois


Working with VidaPay has been a game-changer—they've become part of our family. Their support and great plans have been crucial to our success, and we deeply appreciate everything they've done to help us.
Jorge Morales, Compufix
Elgin, Illinois


I remember the early days of selling Simple Mobile and NetTen, spending hours on customer service for something like a number change. Now, with the VidaPay dealer portal, it's so much easier, and the increased traffic in the last few years shows how far we've come.
Daniel Perez, D2 Wireless
Saginaw, Texas


Simple Mobile offers the best rebate deal in the market—rebates are instant upon device activation thanks to VidaPay’s Instant Spiff. This quick turnaround makes it much easier for dealers to reinvest and keep the money flowing, unlike other carriers where it takes weeks to see a return.
Assad Mughal, X Wireless
Houston, Texas


I've never had an issue with VidaPay. They are always there to help, stepping in when I need guidance. Thanks to their support, I've come a long way since my first day. The system is straightforward and easy to learn.
Michael Aldridge, Computer & Cellular Clinic
Houston, Texas


VidaPay is very smooth and a reliable platform for payments.
Mohammed Shazeb, Xpert 4G Wireless
Houston, Texas


I love VidaPay! They run some exciting contests which help me run my business enabling me to reinvest it into the business to drive more revenue. It’s a great partnership!
Vidal Baires, You Break we Fix
Los Angeles, California